Welcome to KE FISCHER -The cutting edge of tire machinery

KE FISCHER

Remote Service

KE FISCHER REMOTE SERVICE

The connection to the portal is encrypted based on a secure OpenVPN protocol. With the Ethernet router the KE FISCHER engineer can access to the PLC directly and in real time. The access can be controlled from the local maintenance or IT-Department. Another possibility is offered by various remote software options, whereby the maintenance employee can connect his programming device to the PLC on site and the Fischer engineer accesses the programming device via remote software. (both solutions require a stable internet connection) 

With software solutions which can log machine data and make it available in databases, remote support from KE FISCHER is carried out effectively and with the highest degree of perfection, together with remote maintenance.

 

KE FISCHER - AIMING CUSTOMER SATISFACTION

Thanks to Remote Services we bring the KE FISCHER service experts close to you. We can visually assist and give you remote and efficient indications for solving your case. Remote Services, simple, fast, effective.

REMOTE SERVICE

  • User linked function
  • Full backoffice support on demand
  • Cost optimised remote servicing
  • Smart Online Services, digitally supported
  • Smart services tailored to customer´s needs
  • Resources saving inspections
  • Remote consulting and problem solving
  • Real-time root cause analysis
  • Emergency services
  • Preventive maintenance
  • Hotline support
  • Online training and seminars